FAQs – Ask Your Melbourne Dentist

FAQ

When am I required to pay for my appointment?

Payment is required on the same day as your appointment. We accept EFTPOS, Credit cards, Amex and all major health fund cards. Please check with your preferred location (Docklands, Melbourne Central. Glen Waverley or Westfield Doncaster) whether you can receive the maximum rebate with your health fund. 

If you need assistance paying for your dentist appointment, we recommend applying for a payment plan with ZipPay or ZipMoney before visiting the dentist. For more information, please see here.

Health Fund & Payments

Zip Pay & Zip Money

 

What days are your MC Dental clinics open?

All MC Dental clinics are open seven days a week* including most public holidays. (*Brighton open 6 days)

To book a dental appointment or for more information, please visit the links below

Opening Hours  

Public holiday hours

Where are your MC Dental clinics located in Melbourne? 

For information, please visit our location page. 

Please visit the following clinic links for information about parking and if parking costs apply.

MC Dental Melbourne Central

MC Dental Docklands

MC Dental Westfield Doncaster

MC Dental Glen Waverley

Can a dentist help me with straightening my teeth?  

Yes, our dentists at MC Dental are trained in orthodontic care. We have many options, including clear aligners and metal and clear braces. It would be best to book a complimentary orthodontic consultation with one of our dentists. For more info, please visit here. 

Do you have an orthodontist?

We have dentists trained in orthodontic treatments and care (clear aligners, metal braces, etc.) However, if you wish to see an orthodontist, an MC dental dentist can refer you to an orthodontist during your general dental check-up. For more info, please visit here.

Do you have bilingual dentists who speak Mandarin? 

At MC Dental, male and female dentists speak Mandarin, Cantonese, Shanghainese, Spanish, Vietnamese, Hindi, and Korean to name a few. You can visit the dentists’ pages here.

Do you accept urgent emergency dental appointments? 

Yes, we are here for you! MC Dental allows last-minute emergency dental appointments. At MC Dental, we understand that accidents happen, and you may need to see a dentist immediately. Please phone the clinic before booking online. The reception will do their best to book you in on the same day of your distress. For more info on dental emergencies, please visit here.

How much will a dental filling cost?

Many procedures, such as fillings, can only be firmly quoted once the dentist has seen how much work is involved, what we can do before your visit is advised a price range that covers the minimum and maximum amount you can expect to pay. Once your dentist has thoroughly examined your mouth, they recommend a firm quote before proceeding with your approval. For more info, please visit here. 

Do you provide dental care for patients covered under a health insurance policy?

Yes, our on-site HICAPS machine processes most health fund cards. Our clinics are also providers of several major health funds, which means if you’re covered by one of those funds, you are eligible for the maximum rebate offered by your policy. For more info, please visit here.

Do you know what is covered by my health insurance policy?

You will need to contact your private health fund provider for that information.

Can I still visit your clinic if I don’t have private health insurance? 

Yes, MC Dental accepts patients who don’t have health insurance. You will be required to pay the full-service fee on the same day as your appointment. Our dentist will outline any fees before going ahead with a procedure. We also have payment plans available through ZipMoney.

Also, let reception know if you’re a full-time or part-time student. Students who don’t have health insurance are entitled to a student 15% discount.

How long is the initial appointment?

It may vary depending on your dental procedure, but the first appointment may involve a thorough examination, cleaning and x-rays. Our expert dentists will check the overall state of your oral health. X-rays help the dentist get a full picture of your oral health. Our on-site digital x-ray machine makes this a fast and easy procedure.

Does a nurse or dentist perform my dental treatment?

We have a dedicated team of professional dentists who perform the work with support from our friendly dental nurses.  Dentists carry out all dental cleaning procedures. Additionally, our dentists will assist you with any teeth whitening enquiries and concerns.

At what age should I start taking my child to see the dentist?

We recommend you start taking children to the dentist when they reach 12 months old or six months after their first tooth erupts. The initial visit is very calm and friendly. For more info, please see here.

Do you offer student and pension discounts? 

Yes, at MC Dental, we offer discounts to students and pensioners who do not have private health insurance. This offer is valid seven days a week. Please show your student or pension card at reception. For more information, please visit our offers page.

 

Patient Offers

How much does it cost to get dental X-rays?

> From $45 each.

Please note fees vary for each clinic. For an accurate quote, please get in touch with the clinic directly.